![]() We have already worked with everyone who was scheduled for our March event and provided them a solution for the disruption. Our company has people as its highest value-we are people of value who value people and add value to them. ![]() Every choice you make as a leader has an effect that radiates outward that effect can be as gentle as a ripple, or as devastating as a bomb blast, depending on how much consideration you’ve given to the people it will touch. Not just your shareholders or employees, but the people you may never see-the spouses, children, and communities that will be affected based on your choice. I mentioned this earlier, but it bears repeating that when it comes to making difficult decisions, the impact on people must be top of mind for any leader. He didn’t rush to a decision simply because there was stress-he lived with the tension until he could get enough information and perspective to make the right decision. I sat down with him each night as a sounding board and gave him space to process everything he was learning. He listened to their challenges and thought processes, and he learned from them. Mark sought out several of his mentors, many of whom lead businesses that are being impacted by Covid-19. By empowering members of our leadership team to monitor the news, watch market trends, and seek advice from other business leaders, he was able to have accurate, up-to-the-minute information synthesized and presented to him daily, which allowed him to see the Big Picture with clear eyes. In times of crisis, many leaders want to shrink the circle of information and responsibility, but it was expanding his circle that was essential for Mark in keeping the big picture in mind.
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